#Zipcar customer service number full#All ZipCars are equipped with a spare tireĬ) Battery – Contact the ZipCar Office for instructionsĭ) Other mechanical issues – Immediately contact ZipCar Office for instructionsĪ rental extension request must be made and paid in full at least 4 hours prior to the expected return. If renter gets a flat tire, call ZipCar Office for instructions. What is the average rental process time?Ī) Average rental process 10 to 15 minutesī) The rental process can be expedited through the ZipCar Advantage – via WhatsApp: (242)825-4ZIP(4947) prior to rentalĪ) Accident – All accidents should be reported to the ZipCar Office and the Police immediatelyī) Flat tire – Flat tires caused by road hazards are the renter’s responsibility. Once picked up and back at the office, a friendly rental representative will complete your paperwork and have you on the road in no time.ī) Please note, we are happy to pick you up, but we do not deliver vehicles.ĩ. To schedule your pick up time or make additional arrangements, please call our head office. The CDW protects the renter from personal liability if there is any damage to the rental carĪ) Yes, pick-up service is available at the airport, insurance offices and repair/auto body businesses during normal business hours. How many hours of rental is included in each rental?Ī) First 30 minutes grace period to returnī) 1-hour late, including the grace period, an additional fee will be appliedĬ) 2-hours late, another rental day fee will be appliedĪ) No – we offer a Collision Damage Waiver (CDW) at $13 per Day. Does ZipCar require a security deposit?Ī) Yes – $100 Security Deposit which is refunded based on return inspectionģ.
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